Hemostasis and Thrombosis Center of Nevada is seeking an experienced Lead Medical Assistant to serve as the primary onsite operational lead for our Reno clinic. This individual will play a critical role in managing daily clinic operations while also providing high-quality patient care. This is not an entry-level role; we are seeking a seasoned medical assistant with strong back-office experience, leadership capability, and the ability to operate independently in a specialty practice.

The Lead Medical Assistant will function as the backbone of the clinic—ensuring smooth workflows, supporting providers, coordinating patient care, and maintaining operational efficiency.

• Room patients, obtain and document vital signs, medical histories, and chief complaints

• Perform phlebotomy and assist with lab specimen handling (preferred)

• Administer injections and assist with procedures as appropriate

• Prepare exam rooms and maintain clinical supplies

• Ensure patient flow is efficient and patient experience remains a priority

• Oversee day-to-day operations of the Reno clinic

• Serve as the primary onsite point of contact for providers, staff, and remote administrative teams

• Coordinate schedules, manage patient flow, and identify workflow improvements

• Ensure clinic readiness each day 

• Train and support any future clinical support staff

• Identify operational issues and proactively escalate or resolve them

• Support scheduling, referrals, prior authorizations, and medical records as needed

• Ensure accurate and timely documentation in the EHR

• Assist with inventory management and ordering of clinical supplies

• Maintain compliance with clinic policies, procedures, and regulatory standards

• Collaborate with management on process improvements and operational consistency

Qualifications

Required

• Certified or Registered Medical Assistant (CMA/RMA)

• Minimum 3–5 years of medical assistant experience (specialty practice strongly preferred)

• Demonstrated experience with both clinical patient care and back-office operations

• Strong organizational skills and ability to work independently

• Excellent communication and problem-solving skills

• Comfort taking ownership of clinic operations and decision-making

Preferred

• Prior experience in a lead or senior MA role

• Experience in hematology, or other specialty practices

• Familiarity with EHR systems and specialty workflows